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SHIPPING INFORMATION

To ensure that the items you purchase on our website are delivered safely and quickly, we work with several reliable logistics companies, including DHL Express, DPD, UPS and GLS, to provide efficient delivery services. Our goal is to provide you with a pleasant shopping experience and ensure that your orders are delivered on time and intact.

Delivery Range
We currently provide delivery services to all major European countries. If your country is not within our service range, please confirm whether it can be delivered before checking out.

Delivery Time
All orders will be processed and shipped within 2 business days.
After the shipment is completed, you will receive an email with a tracking number so that you can check the status of your order at any time.

Delivery Time
Standard delivery (DPD/GLS): About 4 business days in most areas, depending on the destination.
Expedited delivery (DHL Express/UPS): Usually about 2 business days, applicable to most European countries.
International Shipping: Estimated delivery time is 12 business days.

Shipping Cost
Shipping costs are automatically calculated based on the weight, size and delivery address of the product. Some orders can enjoy free shipping for a minimum amount. Please refer to the checkout page for specific terms.

Customs and import taxes

All orders shipped to countries outside the EU may incur customs duties or other import fees. These costs will be borne by the recipient.
We will ship in accordance with local import and export policies to ensure compliance with all relevant regulations and requirements.

Delivery Responsibility and Support

If the package is not successfully delivered due to incorrect address, no one to sign for it, etc., the customer will be responsible for the cost of re-delivery.
If you find any damage or missing within 48 hours after receiving the package, please contact our customer service immediately, we will help you deal with it and provide a solution.

Returns and Exchanges

If you receive damaged or defective goods, please submit a return request within 30 days. Please refer to our return page for specific return policies.